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Home » FAQ

What is Itential?

Itential is the Agentic Platform for Enterprise Operations. They make it easy to build and execute agents as well as deterministic workflows, such as Ansible playbooks, Python scripts or Terraform jobs.

Itential Automation Platform

The Itential Automation Platform is an enterprise-grade network automation and orchestration solution designed to connect multi-domain infrastructure, cloud environments, and IT systems through a unified engine. 

Key Capabilities

  • Low-Code Visual Canvas: Allows teams to drag and drop components to build, test, and run end-to-end automation workflows without writing complex code. 
  • Extensive Ecosystem Integration: Features hundreds of pre-built adapters and API integrations to connect with existing IT tools like ServiceNow, cloud providers (AWS, Azure), and network controllers (Cisco, Juniper, Arista). 
  • Self-Service Operations: Empowers operations teams to execute complex network changes safely via guided forms and catalogs with built-in approval gates. 
  • Governance and Security: Provides Role-Based Access Control (RBAC), pre/post-change validations, immutable audit trails, and automated rollbacks. 
  • Agentic Infrastructure Operations: Connects modern AI reasoning and natural-language prompts to deterministic, governed execution for automated cloud and network management.
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